Diagnostics: find the leaks before you build.
If your operations run on manual handoffs and your systems disagree about what’s true, you don’t need “more software.” You need clarity: what breaks, where money/time leaks, which KPIs matter, and what to fix first.
What you get
Concrete deliverables you can execute on. No vague “recommendations” deck.
Process map
Miro / LucidchartsWe map the real workflow (not the SOP fantasy) and identify handoffs, approvals, and failure points.
Leak list
Impact + effort scoringA ranked list of where time, money, and accuracy are being lost (rework, delays, data errors).
KPI tree + ownership
Definitions + sourcesDefine what metrics matter, how they’re computed, and who owns each KPI.
Prioritized backlog
Roadmap-readyClear work items for integrations, automations, and reporting — sequenced for fastest ROI.
Build blueprint
Scope + timelineRecommended track, architecture approach, and a phased implementation plan.
How it works
A predictable process so you know what’s happening at every step.
Confirm processes to map, systems involved, and the KPIs leadership cares about.
Map the workflow + data flow, identify leakage points, and validate KPI definitions/source of truth.
Convert findings into a prioritized backlog and phased plan for automation, integration, and KPI views.
Pricing model
We price Diagnostics by scope and depth (not by headcount). You’ll know the exact cost before we start.
Number of processes mapped + how many departments are involved.
Number of tools/systems + how messy the handoffs and data reconciliation are.
KPI definition rigor, data validation, and whether we include incident/root-cause analysis patterns.
FAQ
A focused assessment that maps processes and data flow, finds leakage points, and produces a blueprint for what to automate/integrate next.
Typical: 1–2 weeks for a focused scope, 2–4 weeks if multiple processes/systems are involved.
Not initially. We start with walkthroughs, exports, and read-only views. Deeper access happens only after scope is agreed.
Yes. Diagnostics is a standalone deliverable you can execute internally or with any vendor.
By scope and depth: number of processes mapped, number of systems involved, and how deep we go into KPI definitions and data validation.
Ready to stop the leakage?
Book Diagnostics. We’ll scope the processes, systems, and KPIs — and give you a clear plan to fix what matters first.